Gift Card Terms & Conditions

Gift Card Terms & Conditions

The Gift Card is not a credit or charge Gift Card.

Webb & Gray Gift Cards can be exchanged for products and services, online at

The balance on the Gift Card may be used for full or part payment of the GB pounds sterling cost of Webb & Gray products and services.

No change will be given but any unused balance will be issued on a new Gift Card and may be applied to future purchases.

Gift Cards can be used towards the purchase of goods at a higher price than its face value upon payment of the difference.

The Gift Card cannot be exchanged or redeemed in whole or part for cash, and has a fixed expiry date that is 12 months from purchase. No service fees apply.

Promotional offers may not apply to Gift Card purchases.

Keep the Gift Card code safe. We will not accept any liability for lost, stolen or corrupted Gift Cards codes.

If you have made an online payment with a Gift Card in whole or part and any item paid for using the Gift Card is accepted for return the amount owing will be given as a Gift Card.

For general information about returns and exchanges please click here.

We may withdraw or cancel the Gift Card and require an alternative form of payment if we suspect that the Gift Card may have been stolen or fraudulently used. Further action may also be taken.

We reserve the right to amend or supplement these conditions or discontinue the Gift Card at any time.


Redemption of Gift Cards Online

To use a Gift Card in full or part payment for orders made Online:

When proceeding to checkout, enter the gift card code found on the email in the box marked Coupon Code and select ‘Apply Coupon’.

If the value of the items purchased Online is less than the total value of the Gift Card, you can re-enter the same Gift Card details on another occasion to redeem the remaining balance on your Gift Card.

If the value of the items purchased online is more than the total value of the Gift Card, you will need to pay the balance using additional Gift Cards , or a credit/debit card.

Shopping Basket